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Maslow hierarchy of needs empezar lección
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self actualization needs; ego needs; social needs; security needs; physiological needs
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acknowledgement; recognition; sense of status; importance
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believe that People dislike work and must be controlled and directed to achieve goals
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People like work and actively seek responsibility. they believe in empowerment and enabling
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giving employees the authority to make decisions without traditional managerial approval
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giving someone the tools and skills to do something
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management by objectives by Drucker
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call on managers to work with employees to formulate clear ambitious but achievable goals. there has to be monitoring and measurment
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picking up information on the grapevine empezar lección
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passed from one person to another in conversation
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means listening with full attention not interrupting except ask for clarification and giving consideration to other person's point of view
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means stating your needs and opinions confidently and clearly without on the one hand beeing indirect or suffering in silence or on the other being aggressive and rude
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taskforce or working party
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personality types in a team empezar lección
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head people hands people heart people
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people who are good at thinking and problem-solving
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people who are good at doing and acting
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people who are good at networking and resolving conflicts
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5 stages of team development identified by Bruce Tuckman empezar lección
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forming; storming; norming; performing; adjourning
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people get to know each other
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refers to brainstorming and conflicts that arise in a team
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members sort out a way of working together and begin to own and share the team objectives
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members focus on solving problems and doing tasks. Progress can be seen as they pass of various milestones
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events that mark an important stage in a process
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the job is finished and they open a public recognition and celebration of achievements
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they are creative and innovative, looking for new solutions to old problems. They are alone at the top. They see the big picture
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have the vision and commitment to make radical changes
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autocratic: instructions given to subordinates. Democratic: sharing the responsibility and decision making. Laissez-faire: minimal supervision
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the level of confidence and positive feelings that people have, especially people who work together
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feeling that we are valued and important. When we have the recognition and respect of others
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public recognition and thanks especially when we have been successful
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By Maslow- self actualization. Means developing to our fullest potential
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being successful after a lot of effort
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enthusiasm, determination and a strong belief in what you are doing
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welcome stability, look at the details, good at supervising, four make a team
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welcome change, look at the big picture, good at motivating, four is three too many
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making something better and more enjoyable
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quality of being serious useful and important
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piece of work that you must do as part of your job
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solves difficult problems with creative ideas; not afraid to challenge norms; may ignore details
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thinks carefully and accurately about things; listens patiently; may lack energy to inspire others
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has expert knowledge in key areas may be uninterested in all other areas
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takes basic ideas and make them work in practice; methodical and organized; can be slow
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gets involved quickly with lots of energy more interested in the final results then in the process
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likes completing things on time on budget and to specification
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heart people: coordinator empezar lección
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central person who makes sure everyone works well together helps everyone focus
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heart people: team worker empezar lección
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carrying, a good listener and works hard to resolve problems
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enthusiastic, sees the big picture and good at explaining it to people outside the group. can be too optimistic
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