kpi

leading indicators

give us a measure of the progress towwrds what we want to achieve

lagging incicators

give us information about how successful we have been after we have completed the work

what is good about kpi

they provide objective evodence or progress towards achieving sth, measure the rught things to inform better decision making, link to strategic imperatives, track how performance changes, track things that matter to us(performence, governence, smartest

smartest

signuficant, measurable, achievable, relevant, trackable, ethical, supported, time-bound