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término English definición English
brand stretching
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using an existing name on another type of product
brand loyalty
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the tendency to always buy a particular brand
brand image
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the ideas and beliefs people have about a brand
brand awareness
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how familiar people are with a brand (or its logo and slogan)
product launch
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the introduction of a product to the market
product lifecycle
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the length of time people continue to buy a product
product range
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the set of products made by a company
product placement
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when products are used in films or TV programmes
product endorsement
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the use of a well-known person to advertise products
market leader
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the best-selling product or brand in a market
market research
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information about what consumers want or need
market share
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the percentage of sales a company has
market challenger
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the second best-selling product or brand in a market
market segment
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customers of a similar age, income level or social group
market follower
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a company that follows what the leader in its sector does
peak travel
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when the largest number of people are traveling
subsidiary
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a company which is at least half-owned by another company
factory / plant
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a large builging or group of buildings where goods are made
call centre
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an office where people answer questions and make sales over the phone
service centre
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a place where faulty products are mended
headquarters / head office
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the main office or building of a company
distribution centre
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a building from which goods or supplies are sent to factories, shops or customers
warehouse
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a building for storing goods in large quantities
outlet
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a place through which product are sold
publicity stunt / gimmick
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an organized action designed to attract potencial clients' attention
demand
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what customers actually want from the market
supply
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what the market actually offers to customers
budget
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money for an advertising over a particular period of time
marketing mix
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a combination of factors that can be controlled by a company to influence consumers to purchase its products, product, price, place, promotion (and packaging)
parent company
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a company that created companies under it and controls them
pitch
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what the sales rep says to the potential customer
repositioning
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changing an image and strategy of brand or product in a market
merchandising
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the activity of promoting the sale of goods, especially by their presentation in retail outlets, a range of minor products which all carry the name of a major product
to check in
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go to desk at a hotel / airport to say you have arrived
frequent flyer points
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award by airlines to reward customer loyalty
lounge
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a room in a hotel / an airport where people can sit and relax
upgrade
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change to a better seat or level of service
boarding pass
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a card you mast show in order to get on a plane
ground staff
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all the people who work at an airport, but not the pilots or cabin crew
initiatives
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important new plans to achieve an aim
accomplishements
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success in doing something
autonomy
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independence / freedom to make your own decisions
empowerment
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giving people the power to do something
faculty
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teaching staff
slogan
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a short phrase that is easy to remember
press coverage
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newspapers and magazines
design features
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an important, interesting or typical part of something
campaign
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a promotional, advertising activity over a particular period of time
suppliers
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people or companies who / which deliver services
department
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a larger organisation is often divided into smaller units, reffered to us...
marketing
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matching what the business organization produces with what customers want
niche
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a small, specialised part of a market
junk mail
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letters about products and services which you haven't ask for and probably don't want
hype
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promoting a product or service with exaggerated or intensive publicity
brand
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a product which can be recognized by its name
upmarket
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aiming at the luxury end of the market
downmarket
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aiming at the mass end of the market
sponsorship
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supporting a cultural or sporting enterprise in return for advertising
crowded market
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one with too many competing products
reposition
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change the image of product or service
mailshot
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when the same letter is sent to a large number of possible buyers
brochure
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a booklet giving information about company's products or services
junky
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drug addict
introduction, growth, maturity, decline
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particular stages in product's existance consist of...
shareholders
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people owning shares in a company
wholesaler
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a business selling products to other shops or business, not individual customers
agenda
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a plan of the meeting
item on the agenda
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a particular point on the plan of the meeting
a red-eye flight
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the flight which is very early, at the crack of dawn
a white knuckle flight
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the flight which is scary, with turbulences
open ticket
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the ticket without specified date of return
a cheaper ticket oprion
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the ticket with a discount
to receive a stand-by passenger status
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status by which you can fly only if some passenger doesn't show up and his seat happens to be free

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